1. Shipment Coordination and Scheduling • Plan and oversee the scheduling of incoming and outgoing shipments, ensuring timely and accurate deliveries. • Coordinate with carriers, suppliers, and internal teams to arrange transportation, monitor delivery status, and resolve any delays. • Ensure shipping and receiving documentation is complete and accurate for all orders. 2. Inventory and Warehouse Management • Work with the warehouse team to ensure products are accurately picked, packed, and prepared for shipment. • Monitor inventory levels to ensure there is sufficient stock to meet demand, while avoiding overstocking. • Conduct regular inventory checks to maintain accurate records of stock levels and address any discrepancies. 3. Vendor and Carrier Management • Establish and maintain relationships with shipping vendors, carriers, and third-party logistics providers. • Negotiate shipping rates and service agreements to optimize logistics costs and ensure reliable transportation. • Monitor carrier performance, address issues, and work to improve delivery times and reduce freight costs. 4. Cost Control and Optimization • Analyze logistics costs, identify cost-saving opportunities, and implement strategies to reduce expenses. • Develop and implement efficient routing plans and load optimization practices to reduce shipping costs. • Track and report on cost metrics, such as freight expenses and delivery efficiency, to management. 5. Compliance and Documentation • Ensure compliance with all applicable transportation and safety regulations, including international shipping requirements if applicable. • Maintain accurate records and documentation for shipments, customs, and any regulatory filings. • Develop and update SOPs related to logistics and transportation, ensuring compliance across teams. 6. Problem Solving and Issue Resolution • Address any issues related to delayed shipments, damaged goods, or inventory discrepancies quickly and effectively. • Coordinate with the customer service team to resolve customer complaints related to delivery and logistics. • Conduct root cause analysis on recurring issues and implement corrective actions to improve operations. 7. Performance Tracking and Reporting • Monitor logistics KPIs, such as delivery accuracy, on-time delivery rate, shipping costs, and inventory turnover. • Prepare regular reports on logistics performance, identifying trends, challenges, and areas for improvement. • Use data to make informed decisions on process improvements and logistics optimization. 8. Team Supervision and Training • Supervise and support the logistics team, providing training on best practices and new procedures. • Set performance goals for team members, conduct regular evaluations, and provide feedback to promote growth and development. • Ensure team compliance with safety protocols and company policies.
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http://www.boswell.co.th/
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