Amazing Logistics and Supply Chain Group

ประสานงานกับลูกค้าเกี่ยวกับการนำเข้า–ส่งออกสินค้า ติดต่อและดำเนินการกับกรมศุลกากร และหน่วยงานที่เกี่ยวข้องเพื่อให้การผ่านพิธีการศุลกากรเป็นไปอย่างราบรื่น ตรวจสอบและจัดเตรียมเอกสารที่เกี่ยวข้อง เช่น ใบขนสินค้า ใบกำกับภาษี ใบตราส่ง ฯลฯ ติดตามสถานะการจัดส่งสินค้าและอัปเดตข้อมูลให้ลูกค้าทราบ ให้บริการลูกค้าและแก้ไขปัญหาที่เกี่ยวข้องกับกระบวนการศุลกากร ประสานงานกับทีมงานภายในและพันธมิตรด้านโลจิสติกส์

Cooperate with Oversea agents and customers by email or telephone. Visit existing customers and new potential customers. Issue quotations as customer requested including responding to oversea inquiries. Follow up the shipment and coordinate with internal with other section concerning until the job is completed. Monitor and follow up on new inquiries of new customers even coordinate with sales support and operation Receive complaints and solve the problem or present a solution as customer satisfaction. Report sales activities, monitor profit, and even check active customers every month. Develop, build, and maintain client relationships. Search for potential clients, and expand new customer base Ensure close relationships with customers in order to achieve/exceed sales targets. Update and customize the sales. Prepare and present commercial proposals to the market in line. Ensure all internal reporting is accurate and within the timeline. Other tasks as assigned.

Arrange shipments for international customers in compliance with export regulations. Prepare export documentation, including commercial invoices, packing list, and export declarations. Coordinate with freight forwarders and carriers to schedule pickups and deliveries Ensuring shipment meet destination country requirements. Track and resolve any issues related to delayed shipments.

Identify and develop new business opportunities with overseas partners, agents, and direct clients, especially in the Chinese market. Manage and maintain relationships with existing clients to ensure satisfaction and repeat business. Coordinate with internal operation teams to provide accurate quotations, routing solutions, and service proposals. Negotiate rates, contracts, and terms with customers and overseas partners. Regularly communicate with Chinese-speaking clients and partners to support smooth business transactions. Monitor market trends, competitors, and customer needs to provide insights for strategic sales planning. Prepare sales reports, forecasts, and performance analysis for management. Participate in overseas business trips, trade fairs, or networking events as required.

Analyzing existing computer systems and making recommendations for upgrades and improvements. Developing and overseeing the installation of systems, which include software and hardware both client pc and server. Performing tests and troubleshooting, as well as quality assurance. Implementing safety procedures and data recovery plans as well as data security. Recruiting, training, and evaluating staff members. Developing user manuals, as well as policies, procedures, and safety protocols. Collaborating with other departments and professionals in the development of IT systems. Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications. Delegating tasks and developing budgets and work schedules. Staying up-to-date with field advancements and ensuring the team receives refresher training as well. Collaborate with FWI support team. Bridging IT and Business: Translating business needs into effective IT solutions. Interdepartmental Collaboration: Working closely with Data Science or Business Intelligence teams to integrate IT data with broader business data. Implement Active Directory.