บริษัท คิวเอสแอล (ประเทศไทย) จำกัด

Primary Objectives/Job Purpose •To be the “owner” and driver of business units mutually agreed with the business; •The scope of the role and responsibility is subject to be reviewed on mutually agreed basis; •Responsible to the P&L of business units owned; •Define strategies, plans and team structure for each business unit and deliver agreed results. Such “results” is not limited to the business, but also agreed deliverables with customer; •Continuously review and re-define strategies to exceed “current” results; •Provide leadership and support to the team; •Provide / maintain adequate working environment and continuously review to streamline the operation; •Review team skillset and identify personal development required for the business; •Maintain and promote the QSL quality, OH&S systems, information security management practices, best environmental management practices, housekeeping and House rules; •Be an integral part of the QSL management team and promote the company culture and create an environment conducive to achieving the business and customer Responsibilities: •Develop and implement effective strategies, processes, systems, procedures and training as per customers’ deliverables and quality requirement; •Oversee and manage the daily operation of the facilities to ensure safe and reliable operation; •Define deliverables for internal suppliers; •Monitor operations cost and expenditure; •Maintain and report all agreed deliverables in timely manner and action on any deviated immediately; •Define and maintain job description of the team; •Provide guidance to the team to achieve the agreed targets and manage team / individual performance; •Attend scheduled meetings with customers and vendors; •Attend monthly and other management meetings of QSL and contribute to the planning and budgeting processes; •Ensure quality management and continuous improvement by reviewing the projects with the customer organization and suggest improvements; •Ensure compliance to Quality, ISMS, WHS and Environment policies of the company and any legal and statutory requirements; •Ensure compliance with all work instructions and provide guidance in technical compliance of the products” •Ensure all equipment in use by the repair team are calibrated; •Ensure repair team members and visitors to the repair room comply with the company’s ESD policy and requirements; •Provide one-on-one coaching to peers focused on improvement and development. •Provide regular team meetings to communicate business update and drive staff engagement. •Foster a fun and engaging environment. •Conduct interviews, hire and on-board new team members. •Take disciplinary action on team members not performing to satisfaction. •Proactively identify and resolve issues before they affect the customer’s. •Drive loyalty with our customers though stronger relationships. •Identify process shortcomings and implement changes. •Onsite visits to customers for escalations and relationship building. •Develop, maintain, improve and standardize processes and procedures where applicable •Ensure all customer issues are addressed on a timely manner and rectified in the most efficient way. •Encourage and promote a cohesive and harmonious team environment, by engaging the hearts and minds of team members through respect and dignity, and building mutually beneficial relationships. •Promote the company’s policies and culture. •Delivery of any extra responsibility allocated by the company directors to the person recruited under this job title and covered in particular policy or work instruction. Working Time : 9.00 AM -18.00 PM Working Day : ( Mon - Sat ) / Day Off : 7-8 Days / Month Location HQ : 66 Soi Anamai, Srinakarin Road, Suan Luang, Bangkok 10250