Lead, supervise, and manage the service department to ensure high-quality service delivery.

Ensure that customer vehicles are serviced and repaired efficiently, minimizing turnaround times while maintaining high service standards.

Manage workshop scheduling and ensure optimum use of resources and staff.

Foster long-term relationships with customers, providing outstanding aftersales support.

Handle customer complaints and resolve any service-related issues promptly and professionally.

Promote loyalty programs, upselling opportunities, and repeat business initiatives.

Oversee the parts department, ensuring that inventory levels are optimized and managed efficiently.

Coordinate the ordering, receiving, and distribution of automotive parts and accessories.

Monitor parts sales, margins, and identify areas for improvement.

Lead and motivate the aftersales team, providing training, support, and performance reviews.

Ensure that all staff are up to date with the latest automotive technology, repair techniques, and customer service skills.

Encourage a culture of teamwork, continuous improvement, and high morale.

Drive sales of aftermarket services such as extended warranties, vehicle upgrades, and accessories.

Prepare and manage budgets for the service and parts departments.

Ensure all aftersales operations are compliant with safety regulations and environmental standards.

Oversee workplace safety and ensure all technicians follow proper safety protocols.

Provide regular reports on service department performance, sales figures, and customer satisfaction metrics.

Maintain accurate records of all service transactions, repairs, and parts used.

Analyze business performance, track key metrics, and develop strategies to improve profitability.

เพศ : ไม่ระบุ

อายุ(ปี) : 35 - 50

ระดับการศึกษา : ปริญญาตรี ขึ้นไป

ประสบการณ์(ปี) : 5 - 10

Bachelor's degree in Business, Automotive Engineering, or a related field is preferred

Excellent leadership and management abilities.

Strong customer service skills with a focus on building long-term relationships.

Ability to analyze and interpret performance data to make informed decisions.

Proficiency in service management software and Microsoft Office.

Knowledge of automotive parts and accessories is essential.

Strong problem-solving skills and attention to detail.

Excellent communication and interpersonal skills.

Strong business acumen with a passion for customer service.

ตามข้อตกลงของบริษัท

• ประกันชีวิต
• ประกันสุขภาพ
• ค่าทำงานล่วงเวลา
• เงินโบนัสตามผลงาน
• ประกันสังคม
• ปรับเงินเดือนประจำปี
• Incentive (ถ้ามี)
• กองทุนสำรองเลี้ยงชีพ
• การฝึกอบรมและพัฒนาพนักงาน
• ค่าตัดแว่น/ค่าทำฟัน (นอกเหนือประกันสังคม)

ชื่อผู้ติดต่อ : ฝ่ายบุคคล

เบอร์ผู้ติดต่อ : 02 561 0999#3222

100/99 หมู่ 12 ตำบลหนองปรือ อำเภอบางละมุง จังหวัดชลบุรี 20150 ประเทศไทย